Frequently Asked Questions

Everything you need to know about shopping with Youer.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my shipment?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's progress in real-time.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during checkout.

Are your products covered by a warranty?

All Youer products come with a one-year limited warranty against manufacturing defects. If you experience an issue, please reach out to our customer service team.